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Privacy Policy

Effective Date: September 8, 2026
monroemediacompany.com  |  info@monroemediacompany.com

This Privacy Policy explains how Monroe Media (“Monroe Media,” “we,” “us,” or “our”) handles information collected through our website at monroemediacompany.com (the “Site”). It applies to visitors to the Site. Services we perform for clients under a signed agreement are governed by that agreement and our Terms of Service.

1. Information We Collect

Information you give us

When you fill out the contact form on the Site, we collect the details you submit — typically your name, phone number, email address, the service you are interested in, and any message you choose to include. If you use the chat widget on the Site, we collect the messages you send and any contact details you provide in that conversation.

Information collected automatically

When you visit the Site, our hosting provider and the third-party services embedded in the Site automatically receive standard technical information such as your IP address, browser type and version, device and operating system, referring page, and the date and time of your request. This information is used to serve the Site, keep it secure, and diagnose problems. The Site does not run advertising or analytics tracking of its own.

2. How We Use Information

We use the information described above to:

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

3. Third-Party Services

The Site relies on the following third-party providers, each of which processes limited information on our behalf and under its own privacy terms:

4. Cookies & Similar Technologies

Monroe Media does not set advertising or analytics cookies through the Site. The embedded chat widget and the services that deliver fonts and video may set functional cookies or use similar technologies (such as local storage) to operate correctly. You can block or delete cookies through your browser settings; some features, such as the chat widget, may not work as intended if you do.

5. Data Retention

We keep contact form submissions and chat records for as long as needed to respond to your inquiry, manage any resulting relationship, and meet our ordinary business and record-keeping needs. When information is no longer needed, we delete it or remove details that identify you.

6. Your Choices & Rights

You may ask us to access, correct, or delete the personal information you have provided to us by emailing info@monroemediacompany.com. You can also ask us to stop contacting you at any time. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or the EU/UK General Data Protection Regulation (GDPR); we will honor applicable requests and will not discriminate against you for exercising these rights.

7. Data Security

We use reasonable administrative and technical safeguards to protect the information we hold. No website or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Site is intended for a business audience and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

9. International Visitors

Monroe Media is based in North Carolina, United States, and the providers we use store and process data in the United States. If you access the Site from outside the United States, you understand that your information will be processed in the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the effective date at the top of this page and post the updated policy here.

Questions about this Policy?
Monroe Media  |  info@monroemediacompany.com  |  monroemediacompany.com
North Carolina, United States